COOKIE POLICY
uk-stairlifts.co.uk Last updated: 1 April 2025
1. Introduction
This Cookie Policy explains how UK Stairlifts (“we”, “us”, or “our”), operating the website uk-stairlifts.co.uk (“the Website”), uses cookies and similar tracking technologies when you visit our site.
We are committed to being transparent about how we collect and use data relating to you. This policy should be read alongside our Privacy Policy.
By continuing to use our Website, you consent to the use of cookies in accordance with this policy. You can withdraw your consent at any time — see Section 7 for details.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies may be set by the website you are visiting (“first-party cookies”) or by third-party services that the website uses (“third-party cookies”). Cookies can be:
- Session cookies — temporary cookies that expire when you close your browser
- Persistent cookies — cookies that remain on your device for a set period or until you delete them
3. Legal Basis for Using Cookies
We operate under UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR). Under these laws:
- Strictly necessary cookies may be set without consent as they are essential for the Website to function
- All other cookies require your informed, freely given consent before being set
We obtain consent through our cookie consent banner displayed on your first visit. Consent is recorded and can be withdrawn at any time.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to operate. They enable core features such as security, session management, and page navigation. These cookies cannot be disabled.
| Cookie Name | Duration | Purpose |
|---|---|---|
| PHPSESSID | Session | Maintains your session state across pages |
| cookie_consent | 1 year | Stores your cookie consent preferences |
| csrf_token | Session | Protects against cross-site request forgery attacks |
4.2 Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. All data collected is aggregated and anonymised.
| Cookie Name | Duration | Purpose |
|---|---|---|
| _ga | 2 years | Google Analytics — distinguishes unique users |
| ga* | 2 years | Google Analytics 4 — persists session state |
| _gid | 24 hours | Google Analytics — distinguishes users within a day |
| _gat | 1 minute | Google Analytics — throttles request rate |
4.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences. If you disable these, some features may not work correctly.
| Cookie Name | Duration | Purpose |
|---|---|---|
| user_prefs | 6 months | Remembers display preferences you have selected |
| form_data | Session | Temporarily stores form data to prevent data loss |
4.4 Targeting & Marketing Cookies
These cookies deliver advertisements relevant to you and your interests. They may also limit how many times you see an ad and measure the effectiveness of campaigns.
| Cookie Name | Duration | Purpose |
|---|---|---|
| _fbp | 3 months | Facebook Pixel — tracks visits across websites for ad targeting |
| fr | 3 months | Facebook — delivers and measures ad effectiveness |
| IDE | 1 year | Google DoubleClick — records ad clicks and conversions |
| NID | 6 months | Google — personalises ads based on browsing activity |
5. Third-Party Cookies
Some cookies on our Website are set by third parties. We have no direct control over these cookies. Third parties who may set cookies include:
- Google LLC — analytics and advertising (Google Analytics, Google Ads)
- Meta Platforms Ireland Ltd — advertising (Facebook Pixel)
- YouTube (Google LLC) — if you watch embedded video content
We recommend reviewing the privacy and cookie policies of these third parties directly:
- Google Privacy Policy: policies.google.com/privacy
- Meta Privacy Policy: www.facebook.com/policy
6. How Long Are Cookies Stored?
Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device until their expiry date or until you delete them manually. The specific duration of each cookie is listed in Section 4 above.
7. Managing and Withdrawing Consent
7.1 Cookie Consent Banner
When you first visit uk-stairlifts.co.uk, you will be presented with a cookie consent banner. You can accept all cookies, accept only necessary cookies, or customise your preferences by category.
7.2 Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to view and delete cookies individually, block third-party or all cookies, and clear cookies automatically when you close the browser. Please note that restricting cookies may impact the functionality of our Website. For guidance, visit your browser’s support pages:
- Google Chrome: support.google.com/chrome
- Mozilla Firefox: support.mozilla.org
- Microsoft Edge: support.microsoft.com
- Safari: support.apple.com
7.3 Opt-Out Tools
You may opt out of interest-based advertising using the following tools:
- Google Ads Settings: adssettings.google.com
- Facebook Ad Preferences: www.facebook.com/ads/preferences
- Your Online Choices (UK): www.youronlinechoices.com
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Any changes will be posted on this page with an updated “Last updated” date. Where material changes are made, we will notify you by displaying a notice on our Website or, where appropriate, by email.
9. Contact Us
If you have any questions about this Cookie Policy, please contact us:
UK Stairlifts Website: uk-stairlifts.co.uk Email: info@uk-stairlifts.co.uk
You also have the right to lodge a complaint with the UK’s data protection regulator, the Information Commissioner’s Office (ICO), at ico.org.uk or by calling 0303 123 1113.
This Cookie Policy complies with UK GDPR and the Privacy and Electronic Communications Regulations (PECR) 2003.